Years 1 – 3, after the accident, I rarely went to stores and barely survived the shopping experience. Years 4 – 5, shopping was less painful but I realized I couldn’t interact with the clerks or others when they spoke to me about other things. Year 6, my goal was to start saying something to the clerk and others while I was checking out or doing other shopping. Just today, in year 7, I discovered I’ve become quite assertive! I spoke up when I felt I wasn’t being treated well as a customer. I think I might have been a bit too blunt. I guess the kitty bites!
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